FAQ's

Table of Contents

FAQ's

- I keep getting  a file corrupt error.

We have never had a legitimate 'File Corrupt' error when our files were saved and unzipped with the instructions here http://cleaningbusinessformsstore.com/cleaning-forms/index.php?main_page=page&id=4&chapter=1

- I tried to open them but just get a bunch of symbols

You need to unzip the files first.  See the example here:  http://cleaningbusinessformsstore.com/cleaning-forms/index.php?main_page=page&id=4&chapter=1

- I can't afford Winzip

You don't need it.  Use the guide above to extract the files without any additional software purchases.

-I don't have Microsoft Word but already bought these files.

We made sure to specifiy that these files were created for Word but you are in luck.  You can download Open Office (it's free!) and that will work to edit your proposal files.

- I bought this proposal tonight because I have to submit my bid first thing in the morning.  I thought it would be already and have info about my company in it.

Go back and read, this had to be customized for your company.  We can only come so close because we don't know you, your rates, your QA program, training program or company policies.  The pages are there you just need to fill them in with information about YOUR COMPANY.

- I thought this proposal would be a sheet I filled out with a price.

No, this is a Proposal Package not a BID SHEET.  There is however a free Bid Sheet included in the package.

- Can I get someone to type this up for me?

We don't but CleanOutlook.com ( http://www.cleanoutlook.com/proposal-typing.html ) will type the proposal for you for $60 provided you have the spec's and at least 5 business days until the bid is due.

- I bought the Proposal Tempate and there are a bunch of pages I don't need.  What do I do?

We created each of the pages as individual files so that you only have to edit and print the ones that you need.

- I bought a website template and need some help.  Who do I talk to?

Visit Cleanoutlook.com's Template Support Forum here:  http://www.cleanoutlook.com/portals/forumdisplay.php?f=184

I don't have a Pay Pal account, can I just pay with a credit card?

You can pay with a credit thru the Pay Pal interface regardless of whether or not you have a Pay Pal account.  See the illustration below that shows the option to check out with a credit card.